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ITIL® 4 Foundation OnlineCertification via web based training

ITIL® Foundation Online - Overview

The online course contains all the content of the 2-day classroom seminar. The individual learning effort should therefore be around 16 hours.

The ITIL® 4 Foundation qualification is intended to introduce candidates to the management of modern IT-based services, give them an understanding of common terms and central concepts and show them how they can improve their work and the work of their organization with the help of ITIL® 4 guidelines . In addition, the qualification gives the candidate an understanding of the ITIL® 4 service management framework and its development towards the use of modern technologies and working methods.

The ITIL® 4 Foundation exam is designed to assess whether the candidate has sufficient knowledge and understanding of the ITIL® 4 Service Management Framework. The ITIL® 4 Foundation qualification is a prerequisite for the advanced ITIL® qualifications. With the ITIL® 4 Foundation online seminar you get an optimal introduction to this exciting framework. You can complete the ITIL® Web Based Training with the official ITIL® 4 Foundation exam from AXELOS / PeopleCert.

target group

The ITIL® 4 Foundation Online Seminar is for people who want to get a basic understanding of the ITIL® framework and learn more about how it can help improve the quality of IT service management in an organization. IT professionals who work for an organization that has already adopted and adapted ITIL® and want to learn how to support continuous improvement programs. The target group also includes IT professionals, business managers and those responsible for business processes.