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Contact O2: Hotline & tips
Before contacting O2 - you can easily take care of many service matters relating to cellular communications, DSL, prepaid and My Handy yourself:
- Just log into My O2 a to z. B. view invoices, manage options, change personal data and much more.
- Do you need help setting up the router or do you want to fix a problem with your DSL access? You will find the most important tips at a glance in our help for routers.
This is how you get in touch with O2 on
Now just choose how you want to contact us:
O2 Overview of hotlines
Choose the right O here2 Service number for you.
How busy is the O2 Hotline up-to-date?
Tips for personal support via the hotline
If something cannot be solved online immediately, we are happy to be there for you personally. This is how it works:
- Telephone number: As O2 If you are a customer, you call the service number above; if you are a new customer, call the order hotline
- Prices: You can find them directly on the respective hotline number
- Times: In addition to the opening times, we also show you the current occupancy. The quickest way to reach us is in times of low occupancy.
In the video store, our on-site employees offer you the full range of services: whether you need advice or want to take a closer look at a smartphone.
We are Mon-Fri There for you from 9 a.m. to 8 p.m. and Saturday from 10 a.m. to 6 p.m.
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