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frequently asked Questions
YogiMart (online Indian food)
How do I order from YogiMart (Online Indian Grocery Store)?
> Open the website / app yogimart.de.
> Set the article title to "Search Bar"
> Click on the desired article
> Click on "Add to cart"
> Click on "shopping cart" (add quantity if necessary)
> Click on "Checkout"
> Enter your registered email ID and password
> Enter your personal details such as (name / delivery address with city / contact number)
> Click on "Next"
> Choose your "payment method"
> Click on "Place order"
> Your order number will be displayed on your screen
> Congratulations! Your order has been taken.
Can I contact YogiMart (Online Indian Grocery Store) to place an order?
Yes, you can place an order on your behalf at Yogi Mart by either calling us on our landline number or by emailing us. Our customer service representatives will be happy to assist you.
My order is late. What should I do?
We are sorry that your order has been delayed.
Contact our customer support team by email at "[email protected]" or by phone at +491701718457.
I haven't received a confirmation email from YogiMart (Online Indian Grocery Store).
Please always activate your spam checkbox if the emails end up in the SPAM folder
Didn't receive a refund from YogiMart Online Indian Grocery Store?
Please note that it can take up to 7 to 14 working days for the amount to appear in your account.
How do I get free shipping on my first order?
All you have to do is meet the minimum order amount of 29 euros and you will receive free shipping within Germany.
I know my first order is free. How much does shipping after that cost?
All orders over 29 euros within Germany are free of charge. If your order total is less than 29 euros, we only charge 3.99 euros for shipping.
For access to FREE shipping from an order value of 29.99 euros *.
When will my order ship?
If you order before 2 p.m., your order will be dispatched in the evening.
Do you ship to my area?
We ship to Germany, Austria, Belgium, the Czech Republic, Denmark, France, Luxembourg, the Netherlands, Poland
Do you ship to offices?
Naturally! Office managers love YogiMart for our convenience, mass selection, best prices and great service. Further information is available at www.yogimart.com or if you have any questions.
How will my order be shipped?
We ship with DHL. Certain deliveries may require a signature and that determination is at the sole discretion of the carrier's driver. Due to the size of our bulk goods, large orders can come in multiple boxes.
When will my order ship?
We strive to dispatch orders within one to three working days.
Can I cancel my order or edit my delivery address?
Please send an email to [email protected] with the order number. We will try our best to help before the order is shipped.
What if my item is damaged, wrong, or missing?
We apologize for the inconvenience. Let us know at [email protected]
Can I return an item if I'm not happy with it?
Safe thing! If you are not 100% satisfied with your purchase, you can return the item for a refund. You have up to 14 days from the delivery date. You can find our return policy here. Please contact [email protected] for help.
Can I edit my delivery address?
Please send an email to [email protected] with your order number and the changes you want. In most cases we can adjust the shipping address, but in any case we will try our best to help you.
Can I edit my account information?
You can manage your payment method, shipping addresses, e-mail settings and your password at. My account. To edit your email address, please send an email to [email protected]
How do I reset my password?
You received the link while creating your YogiMart account.
An item is missing from my order
If an item is missing from your delivery, it means that the item was out of stock when your order was being packed in our order processing. This item has been canceled from your order and you have not been charged a fee. YogiMart will not be able to automatically ship this item to you if it is back in stock at a later date.
Can I return my purchases without my receipt?
No, without your original proof of purchase, i. H. The receipt, the store cannot offer a return.
How do I pay at YogiMart Online Indian Grocery Store?
We have the following payment methods that you can use to make a payment:
> Credit / Debit Card
Are there any hidden costs when shopping at YogiMart Online Indian Grocery Store?
There are no hidden costs when purchasing from the YogiMart Online Indian Grocery Store. The order amount includes all taxes and shipping costs etc.
For information regarding the list of ingredients, allergies and intolerances, the amount of certain ingredients or classes of ingredients, special instructions for storage, the name or company and address of the producer, the country of origin or place of provenance, instructions for use or if it would be difficult to use the food appropriately without such, please address your questions to [email protected] before concluding the purchase contract or call us at 017624795451.
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